Shipping Policy

Last updated: September 16, 2026

Thank you for shopping with Hovenier. We are committed to providing reliable shipping and clear delivery information to our customers.

1. Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Sunday.

Order Cutoff Time

Our daily order cutoff time is 2:00 PM Central European Time (CET).

Orders placed after the cutoff time may be processed on the next available processing day.

2. Shipping & Transit Time

After your order has been processed and shipped, the estimated transit time is:

• Standard Shipping: 1–5 business days

Transit times may vary depending on the customer's location and carrier operations.

3. Total Delivery Time

The estimated total delivery time, including order processing and transit, is:

• Standard Shipping: 2–8 business days

This estimate is based on 1–3 business days for order processing plus approximately 1–5 business days for transit.

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other unforeseen circumstances.

4. Shipping Days

Orders are generally processed and shipped Monday through Sunday.

Transit times are calculated based on the carrier's operating schedule and the customer's delivery location.

5. Shipping Coverage

Hovenier ships orders to customers across Europe.

Orders are delivered to the customer's address provided during checkout.

Shipping availability and delivery times may vary depending on the destination.

6. Shipping Carriers

We use established shipping carriers to deliver customer orders. The carrier selected may vary depending on the customer's location, package size, and shipping requirements.

7. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

You can use the tracking number to monitor your shipment through the applicable carrier's tracking system.

8. Shipping Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

Please review your shipping information carefully before completing your order. Hovenier is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.

9. Delayed, Lost or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will review the situation and, when applicable, work with the shipping carrier to help resolve the issue.

10. Delivery Delays

Estimated delivery times may be affected by circumstances outside of our control, including severe weather, carrier disruptions, holidays, natural events, or other unforeseen circumstances.

While we work to ensure orders are delivered within the estimated timeframe, delivery dates cannot be guaranteed.

11. Contact Us

If you have any questions regarding your order or shipment, please contact us:

Hovenier
Address: Henri Dunantplantsoen, 6671BS Zetten, Nederland
KvK-nummer: 67853323
Email: lap.0932180355@gmail.com
Phone: +31 630 532 128

We are committed to providing clear shipping information and dependable customer support throughout your shopping experience.